Friday, May 16, 2014

When You've Been On Hold For Over An Hour To Advocate For Your Client And The Social Security Office Representative Accidentally Drops Your Call:



This might be the third circle of Hell.
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2 comments:

  1. margaretiaMay 16, 2014 at 6:06 PM

    It is hell. I got to the point that I gave them my number in case we got disconnected right at the beginning of the call. It gave me time to catch up on progress notes though. Clients got really bored.

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  2. Allison HawnMay 16, 2014 at 7:22 PM

    I memorized the buttons to the automated menus I had to press for just about every agency I ever had to call.

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