When You Get A Business Card With A Social Security Department Representatives' Direct Phone Number On It:

I don't have to listen to hold music!!!

How You Feel After Being On The Phone For Five Hours, Rerouted Through Seven Different People, And Hung Up On Twice While Trying To Fix Your Client's Benefits:

When A Brand New Client Wants You To Find Him Or Her Housing, Transportation, A Job And Fix Their Social Security Issues Today... Right Now:

I am not the magical crisis fairy. We will get to as much as we can today, but there is no magic wand.

When You've Been On Hold For Over An Hour To Advocate For Your Client And The Social Security Office Representative Accidentally Drops Your Call:

This might be the third circle of Hell.